TestLift Support
We're here to help you get the most out of your A/B testing.
Email Support
Free Plan: 48-72 hours response time (business days)
Pro Plan: 24-48 hours response time (business days)
Report a Bug
Found a bug? We want to know about it! Email us at support@testlift.app with "Bug Report" in the subject line.
Please include:
- Your store URL (e.g., your-store.myshopify.com)
- Browser and device you're using
- Steps to reproduce the bug
- What you expected to happen vs. what actually happened
- Screenshots or screen recordings if possible
Before Contacting Support
Check our resources below — your question may already be answered:
General Support Requests
What to include in your email:
- Your store URL (e.g., your-store.myshopify.com)
- A clear description of your issue or question
- What you've already tried (if applicable)
- Screenshots if they help explain the issue
Feature Requests
We love hearing your ideas! Send feature requests to support@testlift.app with "Feature Request" in the subject line. We review all requests and prioritize based on merchant feedback.